Introduction:

Charlotte Party Rentals (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, www.charlottepartyrentals.net (the “Site”).

Information We Collect:

We collect the following information from you:

• Information you provide: This includes your name, email address, phone number, mailing address, and any other information you choose to share with us, such as order details and preferences.
• Information collected automatically: This includes your IP address, browser type, device information, and browsing activity on our Site. We may use cookies and other tracking technologies to collect this information.

Use of Information:

We use the information we collect to:

• Process your orders and provide you with the products and services you request.
• Send you marketing and promotional communications, such as newsletters and special offers.
• Respond to your inquiries and requests.
• Improve our website and services.
• Comply with legal and regulatory requirements.

Disclosure of Information:

We will not share your personal information with third parties without your consent, except in the following limited circumstances:

• To service providers who help us operate our business, such as payment processors and shipping companies.
• To comply with legal and regulatory requirements.
• To protect our rights and interests, or the rights and interests of others.

Your Choices:

You have the following choices regarding your personal information:

• You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
• You can access and update your personal information by contacting us.
• You can request that we delete your personal information by contacting us.

Security:

We use industry-standard encryption technologies (SSL) to protect your credit card information and other sensitive data during transmission.

We have implemented appropriate security measures to safeguard your information from unauthorized access, misuse, or alteration.

Credit Card Payment

Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank cannot hold you liable for more than $50.00 of fraudulent charges. However, if your bank chooses to exercise their right to hold you liable for this amount, Charlotte Party Rentals will reimburse you for the full $50.00.

Please note that www.charlottepartyrentals.net will only cover your liability if the unauthorized use of your credit card resulted from no fault of your own and occurred during purchases made on our website while using our secure SSL server.

In the event of unauthorized credit card use, you are legally obligated to notify your credit card company immediately, following their reporting procedures.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

• Email: events@charlottepartyrentals.net, Ivy@charlottepartyrentals.net, anne@charlottepartyrentals.net
• Phone: 704-377-5867