Introduction:
Charlotte Party Rentals (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, www.charlottepartyrentals.net (the “Site”).
Information We Collect:
We collect the following information from you:
- Information you provide: This includes your name, email address, phone number, mailing address, and any other information you choose to share with us, such as order details and preferences.
- Information collected automatically: This includes your IP address, browser type, device information, and browsing activity on our Site. We may use cookies and other tracking technologies to collect this information.
Use of Information:
We use the information we collect to:
- Process your orders and provide you with the products and services you request.
- Send you marketing and promotional communications, such as newsletters and special offers.
- Respond to your inquiries and requests.
- Improve our website and services.
- Comply with legal and regulatory requirements.
Disclosure of Information:
We will not share your personal information with third parties without your consent, except in the following limited circumstances:
- To service providers who help us operate our business, such as payment processors and shipping companies.
- To comply with legal and regulatory requirements.
- To protect our rights and interests, or the rights and interests of others.
Your Choices:
You have the following choices regarding your personal information:
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
- You can access and update your personal information by contacting us.
- You can request that we delete your personal information by contacting us.
Security:
We use industry-standard encryption technologies (SSL) to protect your credit card information and other sensitive data during transmission.
We have implemented appropriate security measures to safeguard your information from unauthorized access, misuse, or alteration.
Credit Card Payment
Based on the Fair Credit Billing Act passed by the U.S. Congress, your bank cannot hold you liable for more than $50.00 of fraudulent charges. However, if your bank chooses to exercise their right to hold you liable for this amount, Charlotte Party Rentals will reimburse you for the full $50.00.
Please note that www.charlottepartyrentals.net will only cover your liability if the unauthorized use of your credit card resulted from no fault of your own and occurred during purchases made on our website while using our secure SSL server.
In the event of unauthorized credit card use, you are legally obligated to notify your credit card company immediately, following their reporting procedures.
Messaging Terms and Conditions
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
We collect information from you when you register on our site, fill out a form or enter information on our site. For text messaging, you must explicitly authorize us to text message your phone number by checking a box agreeing to such on forms that have that option.
When do we collect information?
We collect information from you when you register on our site, fill out a form or enter information on our site. For text messaging, you must explicitly authorize us to text message your phone number by checking a box agreeing to such on forms that have that option.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails regarding your order or market other products and services.
• To follow up with them after correspondence (live chat, email or phone inquiries)
Do we share your information?
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses excluding text messaging.
Messaging Terms & Conditions
If you opt-in to messaging, you agree to receive informational messages (delivery reminders, account notifications, etc.) and marketing messages (current specials, upcoming specials, etc.) from our company Charlotte Party Rentals LLC. Message frequency varies. Message and data rates may apply. For help,
contact us via this form.
How do we protect your information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at:
- Email: events@charlottepartyrentals.net, Ivy@charlottepartyrentals.net, anne@charlottepartyrentals.net
- Phone: 704-377-5867
