This Pricing Proposal is valid for 15 Days. Prices are subject to change without prior notice. Contact your Event Coordinator to confirm availability and pricing of the rentals prior to booking. To confirm this Quote to a Rental Order, a deposit and signed contract are required. By paying the deposit and signing this document, you are agreeing to the Terms and Conditions of Charlotte Party Rentals.
Charlotte Party Rentals will provide you with a rental quote for the event rental items you request (quotes will be sent via email in electronic format unless otherwise requested). A reservation is made for your event only after you have signed and returned the quote to us, thereby agreeing to the quote and this Rental Agreement and Terms of Service, and submitted good payment information. A 35% non-refundable deposit and an authorized signature on your quote/proposal will reserve your activities and date. Once your signed quote is received and a deposit has been made according to this agreement, we will reserve the rental items for you. Availability and rental rates remain subject to change without notice to you until your signed quote and good funds for payment of the rental deposit have been received by us. We recommend that you reserve quoted items as early as possible to ensure availability and rental rates.
Upon submitting your signed quote, you agree to immediately pay us a non-refundable deposit equal to 35% of the total quoted amount (inclusive of tax and other fees) via debit/credit card (unless we otherwise agree). You agree to submit a valid debit/credit card to us for payment of the deposit and any balance of the quoted amount. Unless we have otherwise expressly agreed to another form of payment, any submitted credit/debit card may be charged for the quoted amount (less any deposit already received by us) seven (7) days prior to your event date. Please note that we may forego obtaining a deposit prior to charging any submitted credit/debit card, nonetheless, the terms of payment above shall still apply. Any payments (by credit card or check) which are returned unpaid for any reason shall incur an additional administrative fee of $35 plus any fees charged by our financial institution.
The client authorizes the credit card on file to automatically be charged the remaining invoice balance seven (7) days prior to the event date, unless other arrangements are made in writing, in advance with your Event Coordinator. A credit card number is required upon receipt of the deposit and you then hereby authorize Charlotte Party Rentals to charge the debit and/or credit card(s) you have provided for all rental fees, deposits, delivery and setup charges, cleaning, maintenance, repairs to and/or replacement of the Rented Item(s). Charlotte Party Rentals will transact only to the Client named on this contract, not third parties. Rentals are confirmed for the dates/time period listed on your order, even if the items are not kept for the duration. No refunds will be issued for items returned earlier. No refunds will be issued for unused equipment. If equipment is kept past the time period specified, you must receive prior approval from your Charlotte Party Rentals Event Coordinator. An extended rental fee or late fee will be added to any items kept beyond time specified on your confirmed order. (Complies in all accordance to SECTION 2 of the General Terms of Agreement and Conditions of Charlotte Party Rentals, see below)
A 35% non-refundable non-transferable deposit is required to hold all rental equipment. Inventory will not be held until deposit is received and contract has been signed. The balance is due in full seven (7) days prior to the Event start date. The client authorizes the credit card on file to automatically be charged the remaining invoice balance seven (7) days prior to the event start date. A credit card number is required upon receipt of the deposit for the event and for billing of any damaged or missing items after event pickup. (Complies in all accordance to SECTION 3 of the General Terms of Agreement and Conditions of Charlotte Party Rentals, see below)
Final counts of rental items are due seven (7) days prior to event date. Changes to any rental order prior to seven days before the event date can be made at no additional charge (Revision Fee) but will strictly follow Items or Accessories Reduction Restock Fee shown at the table below) and subject to availability. Changes to any rental item within seven days of the event date will result in additional charges (Revision Fee) and Rush Production Fee (shown at the table below).
For Items Reduction, Restock Fee will be based on the number of days before the event. The Client may also increase the amount of equipment (IF inventory is available) within the seven (7) days period, but additional charges will apply (Rush Production Fee). Once Sub-rentals have been confirmed and/or shipped, quantities cannot be changed. Rush Production Fee is applied for any order activity that is within the week of the Event Date. Restrictions apply, at the discretion of Charlotte Party Rentals.
Cancellation after confirmation, for any reason will result in forfeit of deposit. In the event the client cancels a rental order, the following cancellation fees will be applied (subject to any category specific cancellation policies) eight (8) days or more prior to the date of event, 25% of the contract total. If the client cancels the event within seven (7) days of the event date, 100% of contract total needs to be paid or charged at full price.
(Complies in all accordance to SECTION 4 of the General Terms of Agreement and Conditions of Charlotte Party Rentals, see below)
Sub-rent items include, but not limited to Linens, Airconditioning Equipment such as Heating and Cooling. Once Subrentals have been confirmed and/or shipped, quantities cannot be changed.
Is an 8% Non-Refundable Fee that relieves the Lessee of Liability for Accidental Damages or those that results from Force Majeure to the item(s) on the contract. However, excluded from this plan is ANY loss or damage due to theft, burglary, misuse or abuse, theft by conversion, intentional damage, mysterious disappearance, damage occurred during any act that is not considered normal use of equipment, caused by an attempt to move, remove or change our installs, any loss due to customer failing to care for the rented item(s) as prudent people would their own property, such as proper lubrication, all loss or damage associated with the equipment’s rollover or upset while in use. Nor is damage from vandalism, pets, mud, smoke, grease, wax, tape and fireworks. If you have insurance that covers rented equipment and choose not to take advantage of the Rental Protection Plan, simply instruct your insurance company to send us a Certificate of Insurance that identifies Charlotte Party Rentals or Party Time Events LLC as Loss Payee on your equipment policy and as an Additional Insured on your General Liability Policy prior to the rental. Otherwise, purchase of Rental Protection Plan will be required.
Any Tent Rentals that are 30’x30’ (900 sq ft) and up is required for a visit to the Event Site to be performed by Company for the following reason(s): to ensure the applicable tent size can fit in the allotted installation area safely, to assess distance from delivery truck to tent installation area, to determine what anchoring options should best be used for application, and any other details associated with the tent installation. Site Visit scheduling is subject to availability and must be executed at least 14 Days before the Event Date.
Tent installations may require you to obtain certain state or local governmental permits prior to delivery by us. Typical permits are Zoning, Temporary Building Structure and Fire Marshal permits. It is YOUR RESPONSIBILITY to obtain all permits required. Where applicable or appropriate, upon agreement with you, we will file for permits on your behalf (with a minimum of 20 Business Day notice) prior to your event for an additional fee of $230 per permit (the price varies depending on the County and will be adjusted as needed). If we must have one or more permits prior to installation, and we obtain any such permits, you agree to reimburse us for the cost of the permit and pay us our standard additional fee for obtaining the permit.
Please be sure that your Site, from the Access point up to the Setup Area are ready before Charlotte Party Rentals arrives for setup. Client needs to inform Charlotte Party Rentals of ANY underground utilities or conditions that may interfere with the ability to stake and/or anchor equipment. All underground utilities and irrigation system MUST BE CLEARLY MARKED before the equipment can be installed. Client assumes all responsibility for any damage to underground equipment in the absence of such notice. (Complies in all accordance to SECTION 6-C of the General Terms of Agreement and Conditions of Charlotte Party Rentals, see below)
As part of Our Premium Service, we will be able to coordinate the Markings or Locating of Underground Utilities prior to Setup with NC811 Organization given that the booking is made at least 3 Business Days before the Setup Date. Anything lesser than that, there’s no way we can secure precise markings and we have to make use of Weighting Stuff like Concrete Barrels to secure down our tents. We will not stake down in the absence of these markings.
Our normal delivery and setup timeframe occurs anytime between 1-3 Days before the event start date. Tent, Dance Floor, Staging, Trailers, and Tent Accessories such as Fans, Heaters, Lighting, Sidewalls, Stage Skirt, Fire Permit Kit, Pipe and Drapes setup is already included in the price quote (Only Our Professional and Trained Tent Installers are allowed to setup our Industrial Grade equipment). Tables and Chairs rentals does not include setup and breakdown but may be arranged in advance with a Setup and Breakdown Fee (Table Setup and Breakdown Fee is $3/piece, Chair Setup and Breakdown Fee is $2/piece). Leg Drape rentals does not include setup but may be arranged in advance with a Setup Fee (Leg Drape Setup Fee is $ /piece). We do not setup linens for sanitary reasons and also because we often setup day/s in advance, it would not be ideal to put it out as early as it may get dirty before the event starts. Linens are ideally setup day of event and by the Client or Organizers.
Unless you specify otherwise & in advance, all deliveries & pickups are curbside, to a dock level, garage, backyards, to immediate entrance of first floor locations or outside areas that our trucks can easily access within 100’ (feet). We charge fees for long carries, non-curbside, non-1st floor, stairs, hills, the use of elevator, etc. If we arrive to deliver or pickup & encounter stairs or limited access that were not communicated when the order was confirmed, or if no one is present at the event location, our Drivers will call the office for instructions on how to proceed. Clients will be responsible for any additional charges necessary to address the situation including wait time fees.
Protection of rental items is your responsibility. It is your responsibility to secure and maintain all rental items free from weather, theft, damage or destruction of any kind from the time we deliver to your event location until the time we pickup from your event location. You agree to make sure all rental items are secured when not in use and at all times protected from potential damage, theft, and inclement weather (subject to our Inclement Weather Policy below).
You agree to reimburse us for all of our costs and expenses related to repairing or replacing lost, stolen, damaged or destroyed items; repair and replacement costs will be subject to a 25% additional overhead charge. (Complies in all accordance to SECTION 7 of the General Terms of Agreement and Conditions of Charlotte Party Rentals, see below)
Our Office Hours are Monday to Friday from 8am to 5pm and the Field/Onsite Hours are from 9am – 4pm. If you have a special delivery and pickup requirements, make sure you disclose during the booking process. Otherwise, you agree that your rental items will be delivered and pickup during our normal Field/Onsite Hours.
Charlotte Party Rentals
“Accessories” means all accessories, carts, racks, crates, bins, bags, tubs, tanks, containers and tools provided by Company to Client in connection with the Rental Items. “Company” shall mean Charlotte Party Rentals DBA Party Time Events LLC. “Client” shall mean the person(s) and the business/org listed as Contact on the first page of this Quote, the signatory to this Quote, the person(s) providing payment for this Quote, and their respective agent(s), representative(s) or employee(s). “Rental Contract” shall mean, collectively, these terms and conditions contained herein, the Quote (defined in Section 2), the Payment Policy (defined in Section 3), the General Cancellation Policy (referred to in Section 4), and any amendments or modifications thereto agreed to by Company and Client. “Rental Items” means the personal property specified on the Quote and all Accessories.
A Quote sent to Client by Company (a “Quote”) is not a guarantee by Company of the availability of Rental Items set forth therein. Reservations of Rental Items, and the Company’s obligations under this Rental Contract, occurs only upon receipt by Company of an executed Rental Contract and receipt by Company of the deposit required by Section 3 below. By executing the Rental Contract, Customer agrees to rent the Rental Items from Company for the Rental Period (as defined by Section 5 below) for the purpose/event specified on the Quote under the heading “Event Information”, and such other purposes/events, as applicable, specifically identified on the Quote (hereafter, the “Event”) at the rates set forth therein. Time is of the essence with respect to Customer’s performance under the Rental Contract. Customer has the right to possess Rental Items only during the Rental Period. Any possession beyond the Rental Period, must be agreed upon by Company prior to the end of the Rental Period. Retention of Rental Items beyond the Rental Period is a material breach of the Rental Contract, and Customer shall be responsible for Additional Fees with respect thereto. Customer acknowledges that the Rental Period will be greater than the actual term for which the Customer is paying rent on Rental Items due to delivery/set-up and take-down/pickup scheduling logistics inherent in the special events rental industry.
Client agrees to (1) pay Company the non-refundable deposit set forth in the Payment Policy attached hereto (the “Payment Policy”) and (2) if Company has agreed that Client may pay by check or cash, receipt by Company from Client of a completed payment card processing form to cover any due and payable balances under the Rental Contract and any Additional Fees. All deposits required by the Payment Policy are non-refundable. The entire dollar amount of the Rental Contract (as set forth on the final Quote) is due and payable at least seven (7) days prior to the Event date, and after such date, the entire dollar amount of the Rental Contract is non-refundable. At the Company’s sole discretion, failure by Client to make the final payment under the Payment Policy shall terminate the Company’s obligation under the Rental Contract. Additional Fees are due and payable immediately. Client agrees that all unpaid balances and/or any Additional Fees will automatically be charged to the payment card (e.g. credit card or debit card) provided by Client to the Company, and Client specifically consents to the charging of such payment card therefor. If no payment card has been provided, the Customer agrees to pay all invoices for Additional Fees immediately.
Cancellation after confirmation, for any reason will result in forfeit of deposit. In the event the client cancels a rental order, the following cancellation fees will be applied (subject to any category specific cancellation policies) eight (8) days or more prior to the date of event, 25% of the contract total. If the client cancels the event within seven (7) days of the event date, 100% of contract total or charged at full price.
The Rental Period (“Rental Period”) shall be: (1) with respect to Quotes specifying delivery of Rental Items by Company to the Client (subject to Section 6 below), the time period beginning when Company actually delivers and, if applicable, sets up such Rental Items at the applicable Event Site (defined in Section 6 below) and ending at the time Company actually takes-down and picks up such Rental Items from the Event Site, and (2) with respect to Quotes specifying will call at Company location, the time period specified in the “Logistics” section of the Quote for pickup and drop-off by the Client. Rentals are confirmed for the dates or time period listed on your order, even if the items are not kept for the duration. No refunds will be issued for items returned earlier. No refunds will be issued for unused equipment. If equipment is kept past the time period specified, you must receive prior approval from your Charlotte Party Rentals Event Coordinator. An extended rental fee or late fee will be added to any items kept beyond time specified on your confirmed order.
Subject to the other terms and conditions set forth in this Section 6, Rental Items will be delivered by Company to the location set forth on the Quote under the heading “Location/Venue”, and such other locations, as applicable, specifically identified on the Quote for such Rental Items (each, an “Event Site”). Other than Rental Items that require set-up by Company (e.g. tents, sidewalls, tent lighting, tent heating units, etc.), delivery of Rental Items shall include drop-off and pick-up only at the drive or other easily accessible entrance to the Event Site. Customer acknowledges that delivery and set-up of Rental Items typically takes place 1-3 days prior to the start of the Event, and take-down and pick-up of Rental Items typically takes place 1-3 days after the end of the Event. Company will use commercially reasonable efforts to deliver Rental Items to the Event Site on the date and within the time specified in the Logistic section of the Quote, or with respect to multiple Event Sites, as applicable, such other locations and times as set forth on the Quote. Customer acknowledges that delivery and pick-up dates and times specified on the Quote are subject to change due to circumstances beyond the control of Company, including without limitation, inclement weather, and Customer agrees to use good faith efforts to accommodate an alternative date and/or time for delivery upon notice thereof from Company. Furthermore, Customer agrees that if the pick-up date is different than the date specified as such on the Quote, Customer shall continue to be responsible for the safekeeping of all Rental Items until the actual pick-up date of such items.
You may request or suggest a specific delivery or pickup time, however, requested times are considered preferences only, and actual delivery or pickup times are not guaranteed unless we have expressly agreed with you on a specified time (subject to additional delivery or pickup fees, as applicable).
Client agrees to be present at the Event Site upon delivery and verify the receipt and acceptability of all Rental Items. Client acknowledges and agrees to (1) obtain and provide unrestricted access to the Event Site and drop off/installation areas, including a safe, clear path of ingress and egress, for Company to unload, stage, and install Rental Items (2) ensure all Rental Items will fit into any applicable space or structure, including doors, elevators, and stairwells, or otherwise be able to be installed within the designated installation area, (3) coordinate the work of Company with the work of other vendors or representatives of Client to avoid undue delay of Company’s ability to perform services and install and remove Rental Items in a timely and efficient manner; (4) clean all food, liquid, decorations or other foreign objects from all Rental Items after use, (5) return all Rental Items to the original delivery location for pickup by Company, (6) fold and stack all tables and chairs (unless set-up and take-down has been specifically provided for on the Quote), (7) in compliance with Section 7-C below, place all linens/napkins into bins/bags provided. COUNTS – Upon delivery, all Rental Item quantities shall be deemed accurate as stated on the Quote unless Client notifies Company of a discrepancy before Company leaves the Event Site. DELIVERY & SETUP: TENTS – If the Rental Items include one or more tents, Client acknowledges and agrees to the following: (1) In order to install and takedown a tent, Company must have clear unobstructed space that is larger than the tent by at least ten (10) feet on each side of the tent and five (5) feet above the height of the canopy at each point. In some cases, a visit to the Event Site may need to be performed by Company for the following reason(s): to ensure the applicable tent size can fit in the allotted installation area safely, to assess distance from delivery truck to tent installation area, to determine what anchoring options should best be used for application, and any other details associated with the tent installation. (2) Prior to the date Company is scheduled to deliver and install the tent, Client will (A) clearly mark the exact installation area thereof and have such area completely cleared in accordance with clause (1) above, including removal of any tree branches or other overhead obstructions near the installation area, and (B) locate and visibly mark all underground and overhead utilities and irrigation systems near the installation area. Client shall be responsible for any damage resulting from Company encountering unmarked overhead or underground utilities or irrigation systems, and hold Company harmless therefore. (3) Client will have a representative present at the installation area upon delivery of the tent. (4) Company will secure the tent to the ground using steel stakes or concrete block anchors (for asphalt, concrete or other hard surfaces) which must be rented from us and included in the Quote/Contract. In the event that a tent installation requires an extended or custom installation due to specifics of the location or event site not disclosed prior to delivery, additional labor time will be charged at the rate of $75/hour per man (typically 2-3 men per installation). Client accepts full responsibility, and shall indemnify, defend and hold Company harmless, from and against any claims or damage to persons or property resulting from Client requesting any tent be installed and secured in any other manner. Company is not responsible for repairing asphalt or concrete surfaces damaged in connection with the installation process unless otherwise agreed to by Company and set forth on the Quote. TABLE AND/OR CHAIRS – Tables and chairs deliveries are ground floor, driveway only, unless otherwise expressly agreed by us prior to delivery. Tables and chairs will be delivered folded and stacked on the ground or on dollies. Actual set-up and take down of tables and chairs are not included in the base quote or contract. For an additional charge ($2.00 per chair and $3.00 per table), we will set-up and take-down table and chair rentals, otherwise you agree to fold and stack tables and chairs (including placing them on dollies, if applicable) prior to our picking up the items. If we must break down, fold and/or stack tables or chairs upon pick-up, you agree to pay us, and we will charge any submitted credit/debit card, for the additional fees associated with such break down, folding and stacking of tables and chairs (5) FLOORING, DANCE FLOOR, STAGING – If the Rental Items include flooring, a dance floor, staging, the installation area must be clearly marked and must be level in order for the dance floor, flooring or staging to lay flat. Client acknowledges that a non-level installation area may cause shifting during use and agrees that Company is not responsible for such shifting. PICKUP OR TAKEDOWN – Prior to the date the tent is scheduled to be taken down and picked up by Company, Customer shall remove all contents under the tent or within the required installation area set forth in clause (2) above, other than Rental Items being picked up by Company.
Generally, Rental Item(s) are the sole responsibility of Client during the Rental Period (including any extension thereof notwithstanding the dates and times specified in the logistics section of the Quote and Client is solely responsible for the safe and proper use of all Rental Item(s) as well as their care and protection. Client agrees to keep all Rental Items secured and protected from all loss, damage or destruction of any kind, including but not limited to such loss, damage or destruction caused by: fire, theft, vandalism, authorized or unauthorized use, misuse and mishandling. Client shall discontinue use of any and all Rental Items that become unsafe or in disrepair during the Rental Period and immediately notify Company thereof if Company assistance is required. Client shall hold Company harmless from any claim or liability whatsoever resulting from or arising out of Client’s use of Rental Items. Failure to comply shall result in Additional Charges as summarized below.
Client specifically acknowledges and agrees to the following with respect to Rental Items consisting of Tents. All tents are rented on an “AS IS” basis. From the time Company’s delivery crew leaves after installing a tent, Client shall maintain the tent in good condition. Client shall make no alterations to the tent. Signs or banners shall not be affixed to the tent top or walls and may be hung only from the tent frame. DO NOT USE TAPE, STAPLES OR ANY OTHER ADHESIVE ON TENT TOPS OR SIDEWALLS. Client shall not allow any heating units, cooking equipment, open fire or any combustible materials under or within twenty (20) feet of the tent unless such items were included in the Rental Items and were installed by Company, and any such heating units, cooking equipment, fire, or combustible materials included in the Rental Items shall not be moved from locations in which they were installed by Company.
Our Basic Tables are not to be used without linens or covers. They are not in new quality and may possess some slight imperfections visually but in great working condition. Therefore, the use of linens or table covers are required either you rent them from Us or provide your own.
Client specifically acknowledges and agrees to the following: Client shall protect all linens from (and keep them free of) candle wax, oils and any other chemical or substance that could cause permanent staining. Client shall protect linens from burns, tearing or any other action that would render the linen unable to be cleaned and used again in like new condition. Prior to placing linens in any bag supplied for return, Client shall make sure that all linens are completely dry (absolutely no wetness or dampness) and free from all food substances, debris, dirt, or any other refuse or waste. DO NOT place wet or damp linens in bags as they can form mildew. For any violations of this, Client shall be responsible for the replacement cost of such linens as stated in the Additional Fees and Charges section. WAX/GLITTER/CONFETTI – Linens returned with wax, glitter or confetti will be charged with a de-waxing, glitter and confetti removal fee. Which ranges from a one (1) day rental rate to full replacement price, depending on the amount of wax, glitter or confetti on the linen. And if it can be removed. This cost will cover the additional labor to remove the wax, glitter and confetti from the linens. MILDEW ON LINENS – Please place only dry linens in bag. Placing wet linens in bags will cause mildew to grow on linens. Linens returned with mildew of any kind are charged at the cost of full replacement price. BURN HOLES AND PIN HOLES – We cannot fix burn holes or pin holes in fabric. To avoid full replacement charges, keep linens away from open flames and do not pin or poke holes in the fabric. Please shake off all food and decorations from linens before placing in the bag. Please return hangers, non-returned hangers are charged at $1.00 per hanger. Please do not return the plastic bags. Throw them away at your own place. If we have to throw them away, we will charge a “Garbage Fee”. If tape is used on any linen, of any kind. We will not even try to get them to come clean. Please understand the residue left behind from tape does not always come off. That linen will become the Client’s linen at full replacement cost to the Client.
Dance floors are exclusively for dancing only and NOT to be used as flooring. Tables, chairs or any other equipment no matter how big or small SHOULD NOT be placed on it. Our dance floors must be setup only under a Tent or must be used indoors rain or shine.
All dollies that we deliver with tables and chairs or other rental items are Charlotte Party Rentals’ property and are subject to our delivery, repair and replacement, and additional delivery/cleaning fees policies. UNUSED ITEM/S No refunds will be issued for unused equipment as everything follows the Cancellation and Inclement Weather Policy of the Company. Charlotte Party Rentals will not issue refunds or credits for weather being “too hot” or “too cold” during the event. We will advise you based on our years of experience on which equipment works best for certain types of weather, but the final booking decision is the clients’. If there is rain forecasted below 50%, Charlotte Party Rentals will allow customer to decide whether or not to cancel or postpone their event. Once equipment is delivered to Client, Client pays 100% of the rental cost – NO REFUNDS, NO EXCEPTIONS. Charlotte Party Rentals sells time rented – not time used. If your guests only used the equipment for a few minutes due to weather, you pay the full regardless. 8)
Client acknowledges and agrees that the following additional fees and charges (“Additional Fees”) will be immediately due and payable and automatically charged to any payment card provided to Company by Client: (A) Extended Rental Charges: If Rental Items are retained by Client beyond the Rental Period, whether due to unavailability of such Rental Items upon pickup or otherwise, per diem rent for such Rental Items shall be due until the same are returned to Company; (B) Delivery or Pickup Delays: When the Company delivery/pickup crew arrives at the Event Site for delivery or pickup of Rental Items, if (1) the Event Site or the Rental Items are not ready in accordance with Section 6 above for delivery or pickup, as applicable, or Company must make an additional trip to Event Site due to inaccessibility of Rental Items upon pickup, (2) the drop-off/install or pick-up location is to a location other than at the drive or other easily accessible entrance (ground/loading dock level) and/or is greater than 100 feet from the place where the delivery truck is able to be parked safely (are there stairs, turns, use of elevator, multiple doors, gates or fences, allowable hours for delivery and pickup), (3) the Event Site requires a custom installation for Rental Items that was not otherwise specified on the Quote (e.g. tents on decks or patios, restricted or obstructed spaces, etc.) (4) the drop off/install location is otherwise obstructed causing delay, Client shall pay Company a fee at the rate of $75/hour per Company crew member for the additional time spent by Company in performing the delivery/install or pickup services (such fee shall be a minimum of $150 in the event a return trip to Event site is required to perform delivery/pickup services). (C) Cleaning and Repair Charge: Client agrees to clean, breakdown, fold and stack (as applicable) and otherwise put all Rental Items back into the condition such items were in upon delivery thereof after use prior to our picking up such items, including, without limitation, removal of all stains, tape/stickers, glue/wax, other adhesives or markings occurred during use (i.e. outside of normal wear – NOTE: tape/adhesives, excessive dirt/markings, etc are NOT normal wear), decorations, string/rope, food/liquids, any garbage, etc. If any Rental Items are not returned clean or are damaged, Client shall pay the Company for cleaning and repair services (Company labor shall be charged at the rate of $75/hour per person) Picking up trash off tables will automatically be charged. Personal effects must be removed from rental items, e.g. vases, personal table linens, etc. All these items must be taken off Tents before arrival for pickup. (D) Lost, Stolen, Damaged Beyond Repair: If Rental Items have been lost, stolen, or damaged beyond repair (or repair would be more costly than replacement), Client shall pay the full cost to replace such Rental Items, as determined by the Company in the normal course of its business, including shipping charges and applicable taxes, plus an administrative fee equal to 25% of the full replacement cost.
You understand that installed tents (with or without sidewalls) are temporary structures designed to provide limited protection from weather conditions, primarily sun and light rain. However, there may be situations particularly those involving strong winds, rain, lightning, hail, earthquake or other inclement weather, in which the tents will not provide protection and may even be damaged or blown over. You agree to evacuate all tented areas to avoid injury when severe weather threatens the area where any tent is erected. You agree to monitor weather conditions regularly during your event, and to evacuate as soon as possible in the event of inclement weather, and you further agree to notify all guests of this evacuation policy and agreement. In the event of an inclement weather emergency, please contact us immediately. You agree that in the event of a predicted or actual storm or excessive winds, we may dismantle any rented items that have been previously installed to ensure the safety of everyone and the items involved. Additionally, the onset of inclement weather prior to your event may delay or prevent us from delivering/installing your rental items. Charlotte Party Rentals reserves the right to cancel or postpone a party based on weather forecast. Any party on a date meeting the following forecast conditions may be postponed or cancelled by Charlotte Party Rentals or client: A) Winds or wind gusts at or above 18 mph B) Rain or precipitation at or above 50% C) Any other hazardous conditions. All forecast information will be referenced according to the NATIONAL WEATHER SERVICE. We take safety very seriously. If we deem conditions to be hazardous to your guests or our equipment, we will advise you to cancel or postpone your event. Charlotte Party Rentals will use commercially reasonable efforts to minimize weather related risks of any outdoor Event. However, should any appropriately installed Rental Items become unusable after delivery to the Event due to high wind, snow, rain, flood line, extreme cold or heat, or any other factor beyond Company’s control, Client shall still be liable for payment in full of all charges. At Client’s request, subject to availability, Company will attempt to repair, reinstall, or replace any properly installed Rental Items due to weather events and Client shall pay Company’s actual cost in connection (including labor). If extreme weather is forecasted during installation, Company may decline to install the rental items for the safety of Company and their workers.
Client agrees to pay all collection costs, attorney fees, court costs or any other costs incurred by Company or its representatives to enforce the Rental Contract including collection of balances, rents, Additional Fees and Charges, and any penalties or other payments owed.
Client assumes the risk of use of all Rental Items and holds Company harmless for property damage and personal injuries associated with the Rental Items. Client shall indemnify and hold Company harmless from third party claims of loss, injury or damage to their persons or property arising from the Client’s possession or use of Rental Items including legal cost in defense of such claims.
There are no warranties of merchantability or fitness, either expressed or implied, under this Rental Contract. There is no warranty that the Rental Items are suited to the Client’s intended use or that they are free from defects. The Client acknowledges and agrees that Company is neither the manufacturer nor agent of the manufacturer of any Rental Item.
Company is not liable for any damage arising from Client-requested moving of non-Rental Items including, but not limited to, furniture, vehicles, plants, lights, decorative items, etc. or for Rental Items placed in risk prone areas not previously identified and agreed to.
Client shall be responsible for providing sufficient electrical requirements for Rental Items or fire safety and permits of open flame equipment. Client agrees at their sole cost to comply with all municipal, county state and federal laws and ordinances and regulations which may apply to the use of the rental items for the rental period. Client is responsible for all needed licenses and permits.
Company’ performance under this Agreement will be excused or may be delayed or modified without liability in the event of severe weather conditions, strikes, labor disputes, riots, accidents, natural disasters and other Acts of God, and governmental mandates beyond Company control. In such event, Company will promptly notify Client of such conditions. At Client’s request, Company will use reasonable efforts to provide substitute Rental Items and services subject to each party’s written approval of the substitute Rental Items and services and rental prices and fees.
This Agreement shall be construed in accordance with the laws of the State of North Carolina, without reference to its conflict of law provisions, and the obligations, rights and remedies of the parties hereunder shall be determined in accordance with such laws.
Each party consents to the exclusive jurisdiction of the State and Federal courts located in Charlotte, Mecklenburg County, North Carolina in any proceeding arising out of or relating to this Agreement, and waives any defense related to venue or inconvenient forum.
Charlotte Party Rentals provides after hour emergency services to our clients to handle any problems that may arise outside of normal business hours (9am-4pm EST Monday-Friday). Additional charges apply for this service. Please call 704 3775867 and follow the instructions to receive emergency services. This is a contractual agreement between the client and Charlotte Party Rentals. I have read and agree to these Terms and Conditions, and by my signature below, I am the Client under this agreement. By signing below, I am authorizing Charlotte Party Rentals to process charges on my credit card(s) and/or debit card(s) for advance deposits, incremental authorizations/deposits, charges for damaged/missing items, and for charges incurred, as well as payments refused, by a third party to whom billing was directed
A 35.00% non-refundable deposit is required to confirm your contract and full payment will be due 7 days prior to your event date.
Due to limited quantities of products and availability of all services, once an order has been placed, deposits are nonrefundable. You may remove one or more item(s) from your order, or cancel your entire order, according to the following schedule, but the following cancellation fees will apply, subject to any category-specific cancellation policies:
Sub-rent Items – Items such as Linens (and other rentals marked as Sub-rent on your quote or contract) once have been confirmed and/or shipped, quantities cannot be removed or cancelled.
*Days prior refers to the number of days before the Event Date.
DEFINITIONS QUOTES, RESERVATIONS AND DEPOSITS FINAL PAYMENT AND CHANGES CANCELLATION RENTAL PERIOD ACTS OR PERFORMERS ALL RENTALS BUSINESS HOURS DELIVERY AND GENERAL RENTAL TERMS TIMES PROTECTION OF RENTAL ITEMS, REPAIR AND REPLACEMENT TENT AND ACCESSORIES SITE PREPARATION LOCATION, DATE AND TIME ACCESS, INSTALL, TAKEDOWN PREPARATION COUNTS TABLE, CHAIR RENTALS DANCE FLOORS ADDITIONAL FEES AND CHARGES INCLEMENT WEATHER POLICIES COLLECTION COST HOLD HARMLESS AND INDEMNIFICATION AND DEFENSE DISCLAIMER OF WARRANTIES MOVING NON RENTAL ITEMS BY COMPANY POINT OF USE PROVISION AND LAWFUL COMPLIANCE ASSUMPTION OF RISK FORCE MAJEURE
© 2024, Charlotte Party Rentals. All Rights Reserved.
If you are taking measurements for a structure such as a building or fence, please provide the height of the structure here. If height does not apply to the wash, for instance for a gutter wash, leave this field empty. Please note if you enter a value here after taking measurements, you will need to take measurements again.
